Privacy Policy

Trojan Fitness Australia Privacy Policy

Trojan Fitness is dedicated to safeguarding your privacy and is committed to developing technology that provides you with the most secure and empowering online experience. This Privacy Policy outlines how Trojan Fitness collects, uses, discloses, and protects your personal information in accordance with Australian privacy laws. By accessing and using the Trojan Fitness website, you consent to the practices described in this policy.

Collection of Personal Information

Trojan Fitness collects personally identifiable information, including but not limited to your email address, name, home or work address, and telephone number. Additionally, anonymous demographic information such as postcode, age, gender, preferences, interests, and favorite fitness equipment or accessories may be collected. Information about your computer hardware and software, such as IP address, browser type, access times, and referring website addresses, is also automatically collected by www.trojanfitness.com.au. This information is utilized by Trojan Fitness for operational purposes, service maintenance, and to provide general statistical insights into the use of the Trojan Fitness website and the product range available online.

Use of Personal Information

Trojan Fitness may collect and utilize your personal information to operate the Trojan Fitness website and deliver the services you have requested. We may also use your personally identifiable information to inform you about other products or services offered by Trojan Fitness. Additionally, we may contact you via surveys to gather insights into your opinion of current services or potential new offerings.

Trojan Fitness does not sell, rent, or lease customer lists to third parties. However, we may share your personal information with third parties for the provision of financial services. On occasion, we may contact you on behalf of external business partners regarding offerings that may be of interest to you. In such cases, your unique personally identifiable information is not transferred to the third party. Trojan Fitness may share data with trusted partners to perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries. These third parties are strictly prohibited from using your personal information for any purpose other than providing services to www.trojanfitness.com.au and are required to maintain strict confidentiality.

Trojan Fitness will only disclose your personal information without notice if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations.

Security of Personal Information

Trojan Fitness employs measures to safeguard your personal information from unauthorized access, use, or disclosure. Your personally identifiable information is stored on secure servers in controlled environments, protected from unauthorized access, use, or disclosure. When transmitting sensitive information, such as credit card numbers, through other websites, encryption protocols such as Secure Socket Layer (SSL) with 256-bit encryption are utilized.

Changes to this Privacy Statement

Trojan Fitness may occasionally update this Privacy Policy to reflect company and customer feedback and changes in governing laws.

Consent

By accessing and using our website, you consent to our Privacy Policy.

Chat Assist

We utilize a chat feature to promptly assist you with product inquiries. Our offline chat line may collect your name, email address, and phone number to enable us to contact you within our trading hours regarding your inquiry. This information is solely used to address your specific product or service inquiry.

Use of Cookies

The Trojan Fitness website uses cookies to enhance your online experience. Cookies are text files placed on your hard disk by a web page server and uniquely assigned to you. They cannot run programs or deliver viruses to your computer. You have the option to accept or decline cookies; however, declining may limit your ability to fully experience the interactive features of www.trojanfitness.com.au.

Conditions of Use

Please note that all product images on our website may be subject to copyright and are for illustration purposes only. Colors and shades may vary from the actual product. Use or copying of images from our website without consent is prohibited.

Thank you,

Trojan Fitness

ABN 71120906327

Customers can contact the Trojan Fitness Customer Service Department at 08 9301 5557 to access and update their personal information held by Trojan Fitness.

For privacy-related inquiries, please contact: sales@trojanfitness.com.au