Terms and Conditions of Lay By Purchase
When placing an order with Trojan Fitness on lay by, you are agreeing to the following Terms and Conditions of Purchase:
General Layby Information
A minimum transaction of $200.00. The maximum Layby period is eight weeks (8) weeks/ four (4) fortnights / two (2) months. If for any reason an error occurs allowing your layby term to be beyond the maximum or under the minimum allowable layby period we reserve the right to adjust your payment amount and notify you by email.
Our minimum required deposit is a payment of 25% and a service fee of $2.50 will be charged for each lay by
Regular payments must be made in accordance with your Layby term of fortnightly . If you need to change any of your payment or order details please contact us.
Your Layby order can be cancelled at any time up until the final payment date. Please see below for more info on our cancellation policy.
Missed Payments: If you do not make payments when they are due or the lay by remains uncollected, we may cancel or suspend your order and retain an amount of $10.00 to cover store costs and admin fees.
If you are unable to keep up your payments for any reason, please contact us as soon as possible to discuss the options that are available to you.
If your order is cancelled, cancellation charges will apply which enable us to recover our costs.
You may cancel your order at no charge if payments have not commenced.
Once payments have commenced a cancellation fee will be deducted from any refund :
- All monies paid, will be refunded upon cancellation except for the lay by fee.
- Refunds for lay by deposit or payments made made by gift card will be refunded by gift card or exchange voucher
- A cancellation fee of 10% of the payments made to date will apply (The minimum fee payable is $20 )
- Once completed lay by cannot be refunded.
Occasionally some items on our website may go on sale for a limited time. The limited time sale price is for new orders only, not existing orders. We can only pass on price drops to existing layby’s for permanent price drops to a product, not a sale price.
In the event that a product you have ordered becomes out of stock or discontinued by the supplier, Trojan Fitness will offer a similar product to the same value and comparable specifications. If the alternative is not suitable, we will offer you a full refund.
Re-order & Discount Vouchers
No further discount applies to items on sale or in conjunction with any other offer
One discount can be applied per order
Items ordered online or purchased in store and not collected within 90 days, will be sold to defray expenses, and will incur a 10% surcharge to cover administration charges.