Terms and Conditions of Lay By Purchase
By engaging in a layby purchase with Trojan Fitness, you agree to the following terms and conditions:
General Layby Information:
- Minimum transaction: $200.00.
- Maximum Layby period: 8 weeks (4 fortnights / 2 months). Should any layby term exceed this period, we reserve the right to adjust payment amounts accordingly and notify you via email.
- Minimum deposit: 25% of the total purchase with a $2.50 service fee per layby. Laybys are applicable only up to $1000.00; amounts exceeding this require management authorization and a written agreement.
- Regular payments must align with the fortnightly schedule. Contact us for any payment or order detail modifications.
- Layby orders can be canceled before the final payment date. Please refer to our cancellation policy below.
Payments:
- Missed payments or uncollected laybys may result in order cancellation with a $10.00 retention fee for store costs and admin.
- If facing payment difficulties, contact us promptly to explore available options.
Cancellation Policy:
- Orders can be canceled before payments commence at no charge.
- Upon commencement, a cancellation fee will be deducted:
- Refunds will exclude the layby fee.
- Layby deposit or payments made via gift card will be refunded in kind.
- A cancellation fee of 10% (minimum $20) of payments made will be charged.
- Completed laybys are non-refundable.
Sale Prices:
- Limited time sale prices apply to new orders only, not existing laybys. Price adjustments for existing laybys are applicable only for permanent price drops, not sale prices.
Product Availability:
- If a product becomes out of stock or discontinued, a comparable alternative will be offered. If unsuitable, a full refund will be provided.
Re-order & Discount Vouchers:
- No additional discounts apply to sale items or in conjunction with other offers.
- Only one discount can be applied per order.
Uncollected Items/Orders:
- Items not collected within 90 days will be sold to cover expenses, incurring a 10% surcharge for administration.