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Terms and Conditions of Lay By Purchase By engaging in a layby purchase with Trojan Fitness, you agree to the following terms and conditions: General Layby Information:
  • Minimum transaction: $200.00.
  • Maximum Layby period: 8 weeks (4 fortnights / 2 months). Should any layby term exceed this period, we reserve the right to adjust payment amounts accordingly and notify you via email.
  • Minimum deposit: 25% of the total purchase with a $2.50 service fee per layby. Laybys are applicable only up to $1000.00; amounts exceeding this require management authorization and a written agreement.
  • Regular payments must align with the fortnightly schedule. Contact us for any payment or order detail modifications.
  • Layby orders can be canceled before the final payment date. Please refer to our cancellation policy below.
Payments:
  • Missed payments or uncollected laybys may result in order cancellation with a $10.00 retention fee for store costs and admin.
  • If facing payment difficulties, contact us promptly to explore available options.
Cancellation Policy:
  • Orders can be canceled before payments commence at no charge.
  • Upon commencement, a cancellation fee will be deducted:
    • Refunds will exclude the layby fee.
    • Layby deposit or payments made via gift card will be refunded in kind.
    • A cancellation fee of 10% (minimum $20) of payments made will be charged.
    • Completed laybys are non-refundable.
Sale Prices:
  • Limited time sale prices apply to new orders only, not existing laybys. Price adjustments for existing laybys are applicable only for permanent price drops, not sale prices.
Product Availability:
  • If a product becomes out of stock or discontinued, a comparable alternative will be offered. If unsuitable, a full refund will be provided.
Re-order & Discount Vouchers:
  • No additional discounts apply to sale items or in conjunction with other offers.
  • Only one discount can be applied per order.
Uncollected Items/Orders:
  • Items not collected within 90 days will be sold to cover expenses, incurring a 10% surcharge for administration.